Fulfillment takes place Monday thru Friday, not including holidays or office closures. If you placed your order before 10am MST on a weekday (Monday – Friday) we make every attempt to process your order the same day. Orders placed after 10am MST will require an additional business day for processing.Extenuating circumstances may apply to expected fulfillment timelines. All dates are estimates and not guaranteed.

In stock items will ship together, typically next day. Made-To-Order items will be shipped separate. You can refer to our Made-To-Order FAQ’s for additional information.

Once your order is placed, we cannot guarantee cancellation or an order edit. Please contact help@pactimo.com immediately to request your change including essential information. Assuming we are unable to meet your request, please treat your order like a return or exchange.