CUSTOM ORDER CUSTOMERS

Our personalized customer service model is unsurpassed in the market. You’ll never be just another client to us. We assign an account manager who works with you each and every time you contact us and walks you through the ordering process for custom athletic or cycling apparel. They help you with your designs, send you a fit kit and color matching swatch packet, assist with setting up a team store, and ensure that your experience with Pactimo is unlike any other custom apparel company.

For more information about custom ordering,
please visit our Order Process page.

 Or contact us at:
+1 800 801 9869
custom-cs@pactimo.com

 


Clothing Manager Login  |  Create an Account  |  Team Store Login


 

What a Customer Said:

“Our team absolutely love the new kits. The extremely high quality of the gear was commented on by many of the racers who have previously raced in kits from other companies. Pactimo quickly stands out as top among clothing companies. The artwork was spot on, and the delivery always seems to be within the window promised. Many thanks for all your work. I have been sold on Pactimo, and now it is great to see that others who are new to the team are as well.” —  Jeff – Jan 2014

 

BRANDED APPAREL CUSTOMERS

We believe in providing the same exceptional customer service to customers who purchase Pactimo-branded apparel as our custom order customers. If you are ever not satisfied with any of our athletic or cycling apparel, please contact us right away. We stand by all of our products and will do everything we can to make sure you have the best fit and premium quality European fabrics.

 You can shop online at: www.pactimo.com/shop 

 Or contact us at:

USA
+1 877 291 6238
pactimoshop-cs@pactimo.com
UK
+44 28 9082 3627
customerservice-uk@pactimo.com
   

  


Store Login  |  Create a Shopping Account


 

What a Customer Said:

“I am a convert. It took a few rides and washes to break them in, but now I absolutely love these knickers, and I’ve put them to the test. I commute to work if it is dry, regardless of the temperature. Since I’ve gotten these I’ve worn them two mornings where the temperature was less than 20 when I left the house. Honest, the thermometer read 20 degrees! It felt much colder down near the river, where the bike path is. Granted, at that temperature I also have leg warmers that come over my knee, but that is it for my legs. (I dispense with the leg warmers at about 35). My legs – and the boys – are toasty warm, and the fit is great. My only regret is that I’ve yet to find gloves and booties that can keep me as warm and comfy as these knickers do. Before getting these knickers I relied on a pair of Assos knickers. No more. And, my Castellis exited a long time ago. Now, my Pactimos are dominating the rotation. And for a fraction of the cost. ” —  Matt (CO) – Jan 2014