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Warranty Information

Lifetime Warranty

100% Guaranteed – Our lifetime warranty.

Pactimo products purchased directly from Pactimo or an authorized dealer are fully warranted to the original owner against defects in materials and workmanship…for the lifetime of the garment!

If a product fails due to a manufacturing, materials defect or even after extended use, Pactimo will replace or repair to restore the original function without charge.

This warranty does not include product failures resulting from normal wear, misuse, improper care or accidents.

Please send all warranty returns directly to us at the address to the right. We recommend they be insured (as we are not responsible if lost in transit) and shipment costs must be paid by the shipper. We also request that products returned for warranty be washed and cleaned, or we will send them back to you.

Please return warranty items to:

Pactimo / Dig Deep Coaching
Attn: Retail Returns  
The Mount 2 Woodstock Link Belfast BT6 8DD

Be sure to include your contact information (name, address, phone number, email address) along with a description of the product defect.

For questions, contact the following:

Customer Service
+028 9073 0179